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Frequently Asked Questions

Find answers to common questions about The Scripts, how it works, and how to get the most from the platform.

How does Script Coach actually work?

You describe the workplace situation you're facing—the person involved, what you need to say, and the tone you want to strike. Script Coach uses AI to generate three strategic versions of the script: the recommended option, a softer approach, and a firmer approach.

Each script comes with an explanation of why that wording works. You also get guidance on what to do if the other person pushes back.

Is this AI legal advice?

No. The Scripts generates workplace communication scripts, not legal advice. If your situation involves employment law, discrimination, or formal grievances, you should consult a qualified employment solicitor. Script Coach is a coaching tool to help you communicate more effectively.

Will my scripts be kept private?

Yes. The scripts and workplace scenarios you create are stored securely and are only visible to you. They are not shared with other users or sold to third parties. We do not use your scripts to train AI models without your explicit consent.

Can I use Script Coach for salary negotiations?

Absolutely. Salary negotiation is one of the most common uses of Script Coach. You can describe your situation, the research you've done on market rates, and the tone you want to strike. Script Coach will generate strategic language to help you ask for what you're worth.

What's the difference between Scripts and Scripts Pro?

Scripts (£9/month): Full access to Script Coach, unlimited script generation, and all core features.

Scripts Pro (£19/month): Everything in Scripts, plus priority support, access to advanced response coaching (handling pushback), and monthly strategy guides.

How is my billing handled?

Billing is monthly and will recur automatically on your chosen date. You can cancel anytime via your account settings, and the cancellation takes effect at the end of your current billing period. We accept all major credit and debit cards.

What if I'm not happy with a generated script?

You can generate as many scripts as you want. Each time you refine your description or adjust the tone, Script Coach generates new versions. If none of them feel right, you can edit the recommended script directly before using it.

Can I use these scripts in emails, messages, or meetings?

Yes. Scripts are generated for any format you need—formal emails, chat messages, meeting talking points, or feedback conversations. You adapt them to the medium and to your own voice.

How do I handle it if someone gets defensive?

Each script includes guidance on common pushback responses. Scripts Pro users also get detailed response coaching—language for when the other person deflects, guilt-trips, or tries to shut down the conversation.

Is my data encrypted?

Yes. All data is encrypted in transit (HTTPS) and at rest in our secure database. We follow industry-standard security practices and comply with UK data protection regulations.

Can I export my scripts?

Yes. You can copy scripts directly from the app, or export them as a document. All scripts you create are yours to keep and use.

Do you offer a free trial?

We offer limited free access so you can try Script Coach with one scenario. From there, you can choose a plan that works for you. No credit card required for the free trial.

What if I need human support?

Scripts Pro users get priority email support. Basic plan users can email hello@thescripts.co.uk and we'll respond within 24 hours. We also offer 1-on-1 coaching sessions available separately if you want direct guidance from a workplace communication expert.

Can I cancel anytime?

Yes. You can cancel your subscription at any time via your account. There are no contracts or long-term commitments. If you cancel before your next billing date, you'll keep access until the end of your current period.

Still Have Questions?

If you can't find the answer you're looking for, we're here to help.

Email: hello@thescripts.co.uk

We aim to respond to all enquiries within 24 hours.